Is illumend the same company as myCOI?

myCOI rebranded to illumend. DueFiles publishes standard pricing and includes endorsement requirements with direct vendor upload links.

Do we lose human review when we leave a managed COI shop?

No. DueFiles keeps a person in the loop, but your reviewer confirms the packet. The product does not issue a green result from a checkbox alone.

Can DueFiles work alongside our PMS?

Yes. Import vendor rosters by CSV, send reviewed status updates to connected systems, and keep AppFolio or Buildium as the property system of record.

DueFiles vs illumend

illumend is the myCOI product under a new name, with a quote-led review operation. DueFiles is the enterprise platform where your team runs the portal, rules, queue, reminders, and audit trail.

Teams searching for a myCOI alternative want COI tracking without handing the entire program to a review shop. DueFiles lets you set the requirements, collect the packet, and confirm the result.

Start free, up to 10 vendors See a demo

Why DueFiles wins

Set requirements with CG 20 10, CG 20 37, CG 24 04, and CG 20 01.
Keep human review in your queue, where operators can inspect and confirm it.
Collect from vendors and brokers without requiring an account.
Keep unreviewed vendors pending.
See the catalog before scheduling a sales conversation.
Send reminders at 60, 30, 15, and 7 days, then stop after a pass.

Side by side

What buyers actually ask, answered with product behavior.

What is the product?
illumend
A managed COI review operation. Access follows a demo.
DueFiles
A workspace your team runs: portal, rules, queue, reminders, and audit.
Is there a published catalog?
illumend
No. Pricing is quote-led.
DueFiles
$0 Free, $39 Starter, $99 Pro, or $249 Business.
Who confirms a pass?
illumend
Their review process.
DueFiles
A person on your team. The file remains pending before confirmation.
Are endorsement forms part of the rules?
illumend
They are handled within the managed program.
DueFiles
Named forms live in an editable requirement template.
Does the vendor need a login?
illumend
Collection is packaged inside the managed program.
DueFiles
No. A vendor or broker uses the assigned upload link.
What should myCOI searchers know?
illumend
myCOI rebranded to illumend. The sales motion remains the same.
DueFiles
DueFiles offers a public catalog and an interactive sample.
How is extraction priced?
illumend
Included in the quote.
DueFiles
Included with every plan. No metered reads.
Are vertical templates available?
illumend
Scope them during onboarding.
DueFiles
Templates ship with the workspace.
What is the reminder cadence?
illumend
Part of the service package.
DueFiles
Email at 60, 30, and 15 days, plus SMS at 7. Reminders stop when compliant.
Can you inspect the product before buying?
illumend
Schedule a demo.
DueFiles
Open Harborstone at /demo or use the free homepage checker.

What buyers ask	illumend	DueFiles
What is the product?	A managed COI review operation. Access follows a demo.	A workspace your team runs: portal, rules, queue, reminders, and audit.
Is there a published catalog?	No. Pricing is quote-led.	$0 Free, $39 Starter, $99 Pro, or $249 Business.
Who confirms a pass?	Their review process.	A person on your team. The file remains pending before confirmation.
Are endorsement forms part of the rules?	They are handled within the managed program.	Named forms live in an editable requirement template.
Does the vendor need a login?	Collection is packaged inside the managed program.	No. A vendor or broker uses the assigned upload link.
What should myCOI searchers know?	myCOI rebranded to illumend. The sales motion remains the same.	DueFiles offers a public catalog and an interactive sample.
How is extraction priced?	Included in the quote.	Included with every plan. No metered reads.
Are vertical templates available?	Scope them during onboarding.	Templates ship with the workspace.
What is the reminder cadence?	Part of the service package.	Email at 60, 30, and 15 days, plus SMS at 7. Reminders stop when compliant.
Can you inspect the product before buying?	Schedule a demo.	Open Harborstone at /demo or use the free homepage checker.

A new name, the same buying motion

illumend is quote-led. DueFiles publishes the catalog and the sample. You can inspect the workflow and start a workspace without another demo calendar.

Review stays visible

Low-confidence files enter Review. Gaps identify the missing form or insufficient limit, so your operator can explain the pending file without waiting for an outside status email.

The portal closes the collection loop

Send the link to the producer who issues the ACORD 25. After parsing, the portal shows what is missing. Brokers know which document to upload next.

Questions that come up

Is illumend the same company as myCOI?: myCOI rebranded to illumend. DueFiles publishes standard pricing and includes endorsement requirements with direct vendor upload links.
Do we lose human review when we leave a managed COI shop?: No. DueFiles keeps a person in the loop, but your reviewer confirms the packet. The product does not issue a green result from a checkbox alone.
Can DueFiles work alongside our PMS?: Yes. Import vendor rosters by CSV, send reviewed status updates to connected systems, and keep AppFolio or Buildium as the property system of record.

Run the program in DueFiles

Start free, or open Harborstone to see a roofer remain non-compliant until CG 20 37 is in the packet.

Start free, up to 10 vendors See pricing

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