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Send clients a verified COI, and track your own subs.

Track general liability, auto, workers’ compensation waivers, fidelity bonds, and owner or management entities that must be additional insured.

Start with 10 vendors freeDesign your vendor program

The operating reality

Keep subcontractor readiness aligned with every client commitment.

Cleaning and janitorial companies often sit in the middle of two insurance workflows. They must manage subcontractor evidence for their own operation while producing organized proof for clients, buildings, and service locations with distinct requirements.

DueFiles keeps the subcontractor, service contract, client entity, location, insurance evidence, related credentials, open gap, and renewal work on one record. Operations sees whether the subcontractor is ready for the assignment and what must be resolved before service continuity is affected.

A real operating scenario

Trigger
A subcontractor is assigned to a new commercial client location.
Requirement
The client contract names two entities and requires GL, auto, workers compensation, waiver evidence, and a related bond document.
Decision
The packet meets the coverage limits but misses one client entity and the workers-compensation waiver.
Outcome
The coordinator sends one exact correction request before the first scheduled service.

Requirement design

Connect subcontractor evidence to the client and service location.

The right decision depends on the service arrangement. DueFiles preserves the client, location, assigned requirement, and related documents instead of flattening every subcontractor into one generic standard.

Client entities

Assign the legal entities and certificate-holder language required for the service contract.

Subcontractor coverage

Model GL, auto, workers compensation, limits, waivers, and additional-insured evidence.

Related credentials

Keep bonds, licenses, and related vendor records beside the structured insurance decision.

Service continuity

Surface renewals and unresolved gaps before they interrupt staffing at an active location.

From first request through renewal

Advance one vendor file through six connected steps.

Vendors and brokers get a direct submission path. Coordinators get requirement-level open gaps. Leaders get evidence-backed status and a complete review history.

  1. 01

    Set the requirement

    Define coverage lines, limits, entities, forms, and date rules for each trade, property, or program.

  2. 02

    Collect the packet

    Send one direct link to the vendor or broker. They submit for the assigned vendor without creating an account.

  3. 03

    Map the evidence

    DueFiles structures certificate fields and detected forms, then connects them to the assigned requirement.

  4. 04

    Identify open gaps

    Short limits, missing forms, entity mismatches, expired policies, and uncertain fields become specific actions.

  5. 05

    Confirm the decision

    Authorized reviewers approve the file, reject uncertain extraction, or record an exception with its context.

  6. 06

    Manage renewal

    Expiration windows, follow-up activity, replacement submissions, and the complete review history stay connected.

The operator view

Operate the subcontractor roster from client requirement to renewal.

Coordinators can see the missing file, client-specific open gap, review state, or upcoming expiration. The same record organizes the evidence clients request and the work needed to keep the subcontractor assigned.

  1. 01

    Match

    Assign the subcontractor to the requirement that follows the client and location.

  2. 02

    Collect

    Send a direct request to the subcontractor or broker and retain every revision.

  3. 03

    Resolve

    Name the short limit, missing entity, waiver, or credential that blocks readiness.

  4. 04

    Maintain

    Keep renewal ownership visible across active service locations.

Shared operating context

One answer for operations, clients, and subcontractors.

Service operations

Know whether the subcontractor is ready for the assigned client and location.

Compliance and account teams

Produce an organized requirement, evidence, decision, and renewal history when a client asks.

Subcontractors and brokers

Receive a direct request that names the exact entity, form, or coverage still needed.

Program questions

Run coi tracking for cleaning companies with exact answers.

See how the requirement, submission, decision, and renewal model fits the operating details of this program.

Can client requirements differ?+

Yes. Configure requirement sets around each service arrangement and assign the correct client entities, limits, and forms.

Can DueFiles keep bonds and licenses with the vendor?+

Yes. Related credentials remain attached to the vendor record while insurance requirements stay structured separately.

Can brokers submit on behalf of subcontractors?+

Yes. The subcontractor can forward the assigned submission path to the producer without creating a workspace account.

How does the team stay ahead of service disruption?+

Expiration windows and open gaps remain visible in the action queue with the subcontractor, client, and location context.

When does a cleaning program need Enterprise?+

Enterprise covers complex client and location structures, advanced identity, connected operations systems, procurement, tailored security, implementation, retention requirements, and contractual controls.

Keep every subcontractor ready for the client and location.

Start with 10 vendors free, or design an Enterprise program around your portfolio, systems, and procurement requirements.

Start with 10 vendors freeTalk to sales
DueFiles

The enterprise platform for vendor insurance compliance, with endorsement verification, portal collection, and an auditable review queue.

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