DueFiles is the enterprise platform for vendor insurance compliance. Property, association, venue, and construction teams collect the packet, verify the endorsements, and keep the vendor roster current.
Mission
Most vendor insurance programs still run on shared inboxes and a date column. That process files paper. It does not ask whether CG 20 10 is in the packet, whether the owner entity is named, or whether workers' compensation is half the required limit. The ACORD 25 itself says the certificate confers no rights. The rights live on endorsements that almost nobody opens.
DueFiles is the workspace between the contract and the claim: a portal vendors will use, rules that match how contracts are actually written, and a review queue that stays grey until a person on your team agrees. Built to sit next to the PMS you already have, not as a replacement for it.
Origin
The pattern is the same in a mid-rise, an HOA, a ballroom, and a franchise unit. Someone in operations is told to "get the COIs." They collect PDFs. They highlight expiration dates. A claim, an audit, or a board packet arrives, and it turns out the additional-insured box was never backed by a form, or the roofing job finished six months ago and completed operations were never requested.
DueFiles is the enterprise platform for vendor insurance compliance. Certificate collection, ACORD 25 extraction with confidence scores, and real endorsement verification (CG 20 10, CG 20 37, CG 24 04, CG 20 01, CG 34 01, WC 00 03 13) sit in one controlled workspace: a vendor portal, reminder cadence, and a review queue that stays grey until a person on your team confirms the vendor is actually compliant.
Property programs, community associations, and venues live in the gap between a contract and a loading dock. Cleaning, fitness, franchise, equipment rental, and staffing templates follow the same rule: encode the forms those contracts already require, then get out of the operator's way.
Who we serve
Owner and management company named correctly, every trade on every asset, AP held when the file is still grey.
A board packet that distinguishes a $1M landscaper from a $2M roof, in language a volunteer director can follow.
Coverage that matches load-in and load-out, with liquor and designated-venue forms when the contract requires them.
Cleaning firms, studios, franchisors, lessors, and staffing desks that have to show their own COI and still chase subs.
How we work
Operators, designers, and engineers treat the certificate packet as a product problem. Security questionnaires get clear answers. Decorative seals do not.
The product is for the person who was handed vendor insurance on top of a real job. If a screen needs an insurance degree, we redesign the screen.
Read the endorsements. Keep pending grey. Show the gap. Do not invent a pass.
The catalog is public. Custom order forms exist for SSO, white-label, and managed review. The differentiator is verification depth, auditability, and program control.
Portal upload, extraction, and reminders are the product. If intake is down, the dashboard does not matter.
Sales and product sit at hello@duefiles.com. Press at press@duefiles.com. Security at security@duefiles.com. If you want to work here, jobs@duefiles.com.